Report an incident
If you’d like to report a cyber security issue, use our online tool rather than sending us an email.
Report an issue — businesses and individuals(external link)
Report an issue — IT specialists(external link)
If you'd like help completing the form, call us:
- in New Zealand, call us on 0800 CERT NZ (0800 2378 69)
- from overseas, call +64 3 966 6295.
Calling us is free within New Zealand. We’re open 7am to 7pm, Monday to Friday, and we’re closed on public holidays.
NZ public holidays (external link)
Media enquiries
For media enquiries, email our media desk at CERTmedia@cert.govt.nz
Follow us on social media
Follow us on Instagram(external link)
Follow us on Facebook(external link)
Report a vulnerability
If you're reporting a vulnerability about someone else's product, see our vulnerability information:
If you're reporting a vulnerability about CERT NZ, you can find details of our PGP fingerprint, email address and vulnerability reporting policy in our security.txt file at https://www.cert.govt.nz/.well-known/security.txt(external link)
Post us feedback
Our postal address is:
CERT NZ
PO Box 1473
Wellington 6140.
General queries
For general queries, email us at the address below. Please do not report any incident data or share personal information via this email address.