Episode 2: Protect your online accounts

This video covers two key protections you should have across all your accounts – most importantly your online banking, email and social media accounts.

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[Visual]  The screen opens up to display our unmasked real leader. Throughout the episode you will see our unmasked real leader on the right side of the screen and our masked fake leader, whose mask looks like the real leaders face, on the left, sometimes they will appear solo and sometimes side-by-side. The masked fake leader will often mimic the unmasked real leader. 

[Audio: Real Leader] Small businesses account for the biggest segment of the business sector in Aotearoa. That's great for our economy.

[Audio: Fake Leader] But some of you aren't great on your passwords.

[Visual] Unmask Cyber Crime intro graphic - Episode two - Protect Your Online Accounts  

[Visual] Montage of the unmasked real leader flickering through different outfits to represent different business Industries Including, real estate, accounting, construction, retail, hospitality, floristry and farming. 

[Audio: Real Leader] Real Leader

Say you're a manager of a construction company. You may think your and your business’s accounts aren't big enough for scammers to target…

[Audio: Fake Leader] …but I'm interested in anything you've got.

[Audio: Real Leader] Especially if you use a weak password.

[Audio: Fake Leader] One you like to use for everything. One that's less than 16 characters. Or that's just a simple word. It all makes it super easy to get into your online accounts.

[Audio: Real Leader] And just like that, they have your bank accounts…

[Audio: Fake Leader] Draining your hard-earned revenue.

[Audio: Real Leader] Your emails…

[Audio: Fake Leader] Say goodbye to upcoming jobs, or client lists. 

[Audio: Real Leader] And your social media…

[Audio: Fake Leader] Reputation, ruined.

[Audio: Real Leader] And none of them are opposed to blackmailing you if you want those accounts back. 

[Audio: Fake Leader] Not at all.

[Audio: Real Leader] And if your passwords are being reused , they can be easy to get – through databases of already stolen credentials…

[Audio: Fake Leader] Or if you're only using short ones, I've got software that cracks them in a snap.

[Audio: Real Leader] But…. 

[Visual] Montage of the unmasked real leader and masked fake leader flickering through different outfits to represent different business Industries Including, real estate, accounting, construction, retail, hospitality, floristry and farming. 

[Audio: Real Leader] …for any business, there are many simple steps you can take to make sure it's just you making the business calls.

Make your passwords 16 or more characters, they're more secure that way.

[Visual] Graphic on screen - Make your password long, strong and unique

[Audio: Real Leader] Use a passphrase rather than a word, and don't use the same one on multiple online accounts. 

[Visual] Graphic on screen - Use a passphrase rather than a word

[Visual] Graphic on screen - Use a different password for each account

[Audio: Fake Leader] What? No…definitely reuse them.

[Audio: Real Leader] Get a password manager to safely store your passwords.

[Visual] Graphic on screen - Keep your passwords safe In a password manager 

[Audio: Fake Leader] I can manage them for you.

[Audio: Real Leader] A password manager is basically a vault for all your passwords, and it means you only having to remember one password to unlock it. Leaving it to securely remember all your other passwords for you.

And meaning you can get creatively complex with your other passwords. Or, even easier, it can generate them for you.

[Audio: Fake Leader] …there's no need for creative complexity.

[Audio: Real Leader] Set up two-factor authentication, or 2FA, on all your online accounts to add a valuable second layer of protection against someone trying to get access to your accounts.

[Visual] Graphic on screen - Set up Two-Factor Authentication (2FA) 

There are many different forms of 2FA. For example, an app that auto generates a code you must enter to log-in.

[Audio: Fake Leader] So I do all that work for your password and then you go and add an extra layer of protection, with… THAT?

[Audio: Real Leader] At a minimum this should be set up on all your important accounts.

[Audio: Fake Leader] Or not any…

[Audio: Real Leader] And lastly, download and put up our Own Your Online posters at your workplace to remind your team to use long, strong and unique passwords.

That's how to Unmask Cyber Crime by protecting your accounts. In the next video, I'll show you how to protect your data and systems.

[Visual] Unmask Cyber Crime graphic leading to end screen slide with Own Your Online - Learn how to protect yourself online at ownyouronlinw.govt.nz/business. 

 

Key takeaways

  • Ensure everyone in the business is using a long, strong and unique passwords.

    You may have heard it before, but it remains true - long, strong and unique passwords protect accounts. Make sure passwords are 16 or more characters long. Better still, use a passphrase which can be a string of four or more random words and is easier to remember such as coffeandmaplesyrup or correcthorsebatterystaple. Have a password policy for your business so everyone knows how to create strong passwords. We’ve put together a helpful password policy template to make this easy for your business.

    Create a password policy for your business

    Password policy template

    Own Your Online password poster for businesses 

  • Lock it down with two-factor authentication

    Two-factor authentication (2FA) can provide a valuable second layer of protection against many online attacks.

    There are different forms of 2FA that work in different ways. This guide explains them in detail.

    Protect your business with two-factor authentication 

  • Use a password manager

    A password manager is like putting your passwords into an online safe that only you have the key to. Find out how to choose one for your business. 

    Use a password manager in your business

More episodes

Photo of a woman with an apron on wearing a mask

Watch previous epsiode

Episode 1: Learn how to help protect your business online
Photo of a woman with an apron on wearing a mask

Watch next episode

Episode 3: Learn how to help protect your online data and systems
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Online security posters for your business

We've created a selection of posters for you to use within your business to help build staff awareness about online security.

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